O R D E R I N G     I N F O R M A T I O N

PAYMENT AND SALES TAX INFORMATION

Our goal is to make your transaction easy and secure.  Our apology direct credit card payments can be done via www.paypal.com or www.bidpay.com  but we are expecting to provide direct credit cards soon.  If you have any difficulties or need further information please email us at sales@italiankitchenware.com and a follow up email reply will be sent along with complete billing and payment instructions with a confirmation of your order also complete with shipping and insurance fees. 

Full payment is due to complete and ship each order.  We accept money orders (preferred International U.S.P.S. money orders), checks (to clear), PayPal (www.paypal.com) and BidPay (www.bidpay.com).   Returned checks will be subject to a US$25.00 service fee.

Sorry we do not accept or process any C.O.D. orders!

Orders sent out of Canada will not be taxed by www.italiankitchenware.com on billing, but may be  subject to  states tax (or other tax, please see note in last paragraph on this page) upon receiving shipment.  Mailed items within Canada will be taxed on invoice for G.S.T. (7%) and P.S.T.  (8%) on orders mailed within Ontario only.  Please note it is not the address of the purchaser that the G.S.T. or P.S.T. applies, its the shipping address destination that will determine if G.S.T. or P.S.T. will apply according to Revenue Canada Tax Policy.

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DELIVERY

We generally fill and ship orders within one (1) to two (2) business days.  Please allow  7 to 10 business days for delivery to the U.S.A. and 2 to 3 business days within Canada.

We normally ship by Expedited Service via Canada Post, if shipment is needed sooner please email us at sales@italiankitchenware.com for alternative shipping rates.  Please include complete mailing address for on time delivery.  We are NOT responsible for delivery to supplied incorrect addresses.

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DELAYS IN SHIPPING

 

Italiankitchenware.com shall not be responsible for loss or damage caused by delays in delivery from fire, strikes, weather, casualty, inability to obtain materials, manufacturer delays, acts of war or other causes beyond our control.

ALL our international orders are shipped via Canada Post delivery. Please note that Italiankitchenaware.com is not responsible for duties, tariffs, or additional customs charges that can incur when shipping outside of Canada.  Packages can be insured to most countries, but not to all destinations. 

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